IT Engineer (3 months contract)

• Diagnose and resolve PC, server hardware, printer, and software-related issues; escalate complex cases to second-level IT support or external vendors when necessary.
  
• Respond to IT helpdesk calls and provide first-line support to users.
• Process and follow up on user requests related to purchases and service subscriptions.
• Set up and troubleshoot internal video conference meetings.
• Deliver comprehensive support for all hardware and electronic devices.
• Install, configure, and troubleshoot operating systems on PCs.
• Maintain a database of legally licensed software across all systems.
• Install and manage authorized software applications.
• Provide on-the-job training to users on new systems, software updates, and operating system/network changes.
• Ensure adherence to operating procedures and maintain accurate operation records.
• Take prompt corrective action to address computer malfunctions and security breaches.
• Enforce security measures on PCs and servers by regularly updating antivirus engines and definition lists.
• Source and verify quotations from multiple suppliers for new IT requirements and submit them for IT manager approval.
• Manage and update hardware and software inventories.
• Prepare comprehensive system and user documentation.
• Provide helpdesk support to Private Banking users.

Legal and Regulatory Responsibilities:

• Adhere to all relevant legal, regulatory, and internal compliance requirements, including the Singapore Compliance Manual, compliance policies, and procedures.
• Comply with financial security protocols, including measures to prevent financial crime and fraud, and fulfill reporting duties to the Money Laundering Reporting Officer.
• Stay informed and up-to-date on all necessary knowledge to perform the role competently. Complete all mandatory training to maintain job qualifications.

To apply, please visit www.gmprecruit.com and search for Job Reference:
L67V558W

To learn more about this opportunity, please contact Gia Grace at gia.grace@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.