Head of Team (Cash Management)

Leadership Responsibilities:

• Lead and manage a team of approximately 10 technical and domain experts, overseeing day-to-day operations and ensuring alignment with strategic goals.
• Plan, organize, and prioritize team deliverables to meet deadlines and project milestones efficiently.
• Proactively identify, assess, and escalate risks and issues, implementing corrective or preventive measures as needed.
• Ensure all team activities comply with the bank's standards, norms, and operational models.
• Maintain and improve customer satisfaction levels through regular monitoring and service enhancements.
• Monitor and enhance delivery quality and service excellence.
• Evaluate individual skills and recommend training programs to support continuous learning and development.
• Conduct performance reviews, facilitate internal mobility, and support career progression planning.
• Oversee human capital responsibilities including recruitment, team engagement, coaching, mentoring, and staff motivation.

• Implement and champion DevOps best practices including CI/CD, test automation, Infrastructure as Code, Monitoring as Code, and observability.
• Drive continuous improvement in project delivery, operations, and cost optimization.
• Provide L3 support and expertise to Global Support Teams (L1/L2) when needed.
• Lead technical transformation and innovation initiatives to ensure systems meet evolving business and market needs.
• Collaborate with domain and enterprise architects and business stakeholders for strategic alignment.

• Ensure efficient ramp-up and ramp-down of resources based on project needs.
• Manage team capacity and budgeting according to functional priorities.
• Ensure systems align with modern architecture standards and migrate legacy systems to new technologies.
• Apply DevSecOps principles throughout the application development lifecycle.
• Oversee design, implementation, testing, deployment, and ongoing maintenance of applications.
• Maintain high standards for both functional and technical design.

Project and Coordination:

• Ensure comprehensive implementation of application modules, adhering to GIT best practices and quality standards.
• Coordinate user acceptance testing (UAT) and production support.
• Collaborate across development teams to ensure consistency and integration across systems and initiatives.
• Align developments with product owner priorities and the integration team.
• Drive improvements in team capabilities, cohesion, and mission alignment.
• Promote adherence to bank policies and code of conduct.

People Management:

• Identify and fulfill hiring needs, ensuring the team is staffed with appropriate skill sets.
• Manage staff performance, career development, and HR-related matters.
• Provide coaching and mentoring to foster individual and team growth.
• Enhance project management processes for improved delivery success.

Qualifications & Profile:

• Bachelor's degree in Computer Science or Information Systems.
• Over 12 years of IT experience, including at least 4 years leading critical enterprise-scale projects.
• Minimum of 3 years in people and team management roles.
• Strong background in engineering leadership, innovation, and agile methodologies.
• Deep knowledge in banking technologies, particularly in reporting and cash management systems.
• Proficient in project delivery using technologies such as Spring, Spring Boot, Kafka, Docker, Kubernetes, and cloud platforms (AWS, GCP, Azure).
• Expertise in payments and reporting systems including SWIFT MT/MX formats (e.g., MT940, MT942, CAMT.052/053/054, PACS.002), ISO20022, SEPA, and clearing systems.
• Experience in Payments Hub, clearing/settlement systems, and multiple payment product types (TT, RTGS, LVP, etc.).
• Demonstrated success in stakeholder management and decision influence.
• Strong leadership, communication, time management, and team collaboration skills.
• Detail-oriented with a balanced technical and functional mindset.
  

To learn more about this opportunity, please contact Gia Grace at gia.grace@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.