Technician - Service Support

Job Title: Technician - Service Support

Job Responsibilities:

- Conduct RMA testing, documentation, and disposition.
- Perform visual and mechanical inspections, SCT, bench, ATE, and SLT testing.
- Accurately log inspection, test, and audit results.
- Organize and maintain inspection and test records.
- Handle inventory, collection, shipment, and system logging.
- Perform cycle counts and track RMA returns and shipments.
- Follow work instructions and BKMs for repairs and RMA processes.
- Collaborate on technical issues and suggest efficiency improvements.
- Maintain bench and equipment as needed.
- Support shift work and overtime as required.
- Perform other duties as assigned.

Qualifications:

- Diploma in Electronics/Electrical/Computer or Mechatronics Engineering. 

- Minimum of 3 years of experience in semiconductor.

- Adaptable to a fast-paced, multitasking environment.

- Effectively communicates issues, root causes, and solutions. 

- Detail-oriented, organized and highly committed. 

- Works independently and collaborates well with cross-functional teams. 

- Strong documentation skills and proficient in MS Office (Excel, Word, PowerPoint).