Job Openings Service Engineer

About the job Service Engineer

Role Overview

As a (Senior) Service Engineer, you support customers across the Benelux with a focus on connectivity and transmission solutions. You are responsible for installing, expanding, and maintaining transmission networks for network operators, enterprise customers, and utility companies.

You act as a technical point of contact for customers and collaborate closely with internal engineering teams.

Responsibilities

  • Install, configure, and expand transmission networks

  • Maintain and troubleshoot existing customer installations

  • Support proof-of-concepts (PoCs) and solution validation

  • Provide technical training to customers

  • Deliver accurate reporting and technical documentation

  • Monitor developments in relevant technologies and competitive solutions

  • Collaborate with internal engineering and operations teams

  • Travel within the Benelux and occasionally abroad

  • Participate in activities outside standard office hours when required

Required Profile

  • Bachelors or Masters degree (or equivalent experience)

  • Strong expertise in routing and switching

  • Experience with carrier-grade telecom environments

  • Experience in one or more of the following domains:

    • Optical Transmission (CWDM / DWDM)

    • Packet Optical Transport (Carrier Ethernet, MPLS)

    • Network Management Software

  • Experience with telecom transport equipment (strong asset)

  • Experience with Nokia / Alcatel-Lucent equipment (preferred)

  • Strong analytical and troubleshooting skills

  • Customer-oriented mindset

  • Accurate and structured in documentation

  • Able to work independently and as part of a team

  • Fluent in:

    • Dutch + English

    • OR French + English

    • Trilingual (NL/FR/EN) is a plus

Seniority

  • 5+ years of relevant experience in telecom transmission or carrier networking environments

  • Able to operate independently in customer-facing situations