Introduction

Welcome to GoKu English! We are a web-based service that provides English language instruction to young learners ("Service"). GoKu English and its subsidiaries, affiliates, and representatives (collectively, "GoKu English," "Company," "we," or "us") respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use and disclose it, and how we protect your privacy while using our Service. This policy applies to all information we collect from you.

How to Reach Us
If you have questions about this Privacy Policy, or need assistance, please contact us at:
Email: teach@gokuenglish.com.

International Data Transfers

Your personal information may be transferred and processed in countries outside your country of residence. These countries may have different data protection laws than those in your country.
Our website servers are located in the United States, and our third-party service providers and partners operate globally. As a result, your personal information may be processed in any of these countries.
We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

We collect personal information with your consent, to perform a contract with you, or when necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms. If required, we may also collect personal information to comply with legal obligations or protect vital interests.

If you have questions about the legal basis on which we collect and use your information, please contact us.

Information We Collect

Personal Information:
Personal information is any information that can identify you, such as your name, address, email, phone number, social security number, or bank account details.
Non-Personal Information:
Aggregated or anonymized data that cannot identify you is not considered personal information.

1. Registration Information
   When you create an account with GoKu English (as a prospective applicant or teacher), we collect personal details including your name, email, password, country of residence, gender, time zone, job title, educational background, and other relevant information. For teachers, we also collect profile details such as availability, location, contact information, photos, videos, and Skype accounts.
2. Interview Recording
   For teacher candidates, we may record telephone and video interviews, including mock classes. These recordings help us evaluate candidates and expedite the hiring process. By participating in the interview, you consent to the recording and its use for evaluation and marketing purposes. These videos may be shared on GoKu English’s website, social media, or other marketing platforms. If you do not want your interview video used for these purposes, please notify GoKu English prior to the interview.
   Note: By agreeing to the interview process, you consent to recording and storage of your interview in the U.S. and other locations.
3. Testimonials
   After accepting our contract, you consent to GoKu English publishing any testimonials or feedback you provide, including your name and personal comments, on our website or Service.

Automatic Data Collection

Cookies
We use cookies and similar technologies to collect information about your device, browsing actions, and patterns. This includes:

• Details of your visits to our website, including traffic data, location data, logs, and resources accessed.
• Information about your computer, IP address, operating system, and browser type.

This information helps us improve our service and personalize your experience by:

• Estimating audience size and usage patterns.
• Storing preferences for a customized experience.
• Speeding up searches and recognizing you upon returning to our website.

You can adjust your browser settings to accept or reject cookies. However, disabling cookies may affect some services on our site.

How We Use Your Information

We use your personal information to:

1. Enhance and improve our services.
2. Provide a safe and secure environment for users.
3. Communicate with you, including updates and promotional content (you may opt out of promotional messages).

Background Check
For safety purposes, when you create an account with GoKu English, you authorize us to use third-party providers to conduct background checks. This may include criminal database checks, sex offender registries, and other verification tools.

Sharing Your Information

• We may share your information with third-party service providers for hosting, payment processing, and other administrative services.
• If you're a teacher, your profile information (including your name, location, and contact details) may be shared with registered students and their parents to help them book classes with you.
• We may also share your information with partners for promotional outreach.

Links to Third-Party Sites
Our website may contain links to third-party websites. GoKu English is not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

Data Security

We take reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed 100% secure. We are not liable for any unauthorized access or disclosure of your information.

Security Tips

• Always log out of your GoKu English account when done.
• Keep your password secure and use a strong password combination of letters and numbers.

Changes to This Policy

We reserve the right to modify this Privacy Policy. Any changes will be posted on our site and communicated via email if necessary. Continued use of our Service after changes are made implies acceptance of the updated Privacy Policy.