Salesforce Developer and Administrator

Location: Latin America (Remote)

Description:

We are looking for a Salesforce Administrator with a development background to collaborate with a US-based client!

As a Salesforce Administrator, you will steer the development of our Salesforce instance by managing critical processes, including Salesforce architecture, system integration with third-party platforms, data governance, and automation. You will help bridge the gap between our sales and marketing processes and our systems. In addition, you will help set the culture, rituals, and processes that underpin a high-functioning team and the organization more broadly. 

Responsibilities: 

System Administration and User Enablement

• Manage user roles, profiles, permissions, and security settings in Salesforce to ensure data integrity and user access control.
• Monitor and maintain data quality and integrity, including importing, exporting, updating records, and implementing duplication rules and automation to reduce errors.
• Configuration and maintenance of 3rd party applications and Salesforce plugins (e.g., Gong, HubSpot, Mulesoft, etc).
• Create and maintain documentation related to system configuration, processes, and training materials for end users.
• Provide ongoing support and training to Salesforce users, troubleshooting issues and implementing enhancements as needed.
• Design and build reports and dashboards to provide insights into business performance and identify areas for improvement.
• Stay current with Salesforce updates, new features, and best practices to recommend and implement improvements to our Salesforce instance.

New Feature and Process Development

• Collaborate with stakeholders from various departments to gather and understand business requirements related to Salesforce functionality.
• Work closely with cross-functional teams, including Business Development, Marketing, Risk Engineering, and Product, on complex customization and integration projects.
• Customize Salesforce using native tools like Flows, Screen Flows, Email Templates and Alerts, and Lightning App Builder to meet business needs and improve user experience.
• Create and maintain custom objects, fields, formulas, validation rules, workflows, and approval processes.

Qualifications: 

• 4+ years of experience as a Salesforce Administrator
• Hands-on experience with Salesforce Development (Apex)
• English level B2 or above is required
• Strong understanding of Salesforce data model, security model, and customization capabilities.
• Extensive experience designing and building custom workflow automations, screen flows, and custom pages using Salesforce native tools to enhance user experience.
• Exceptional communication skills, with the ability to collaborate effectively with stakeholders at all organizational levels.
• Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy in work.
• Proven ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
• Salesforce Certifications: Advanced Administrator, Platform App Builder, Business Analyst.
• Preferred Education: Bachelors degree in Computer Science, Information Technology, Business, or equivalent experience. 

Why Join Us?

• Full-Time Position: Stability and growth in a dedicated role
• Competitive Compensation: Get paid in US dollars, ensuring a strong and stable income
• 100% Remote Work: Enjoy the flexibility of working from anywhere in Latin America
• Paid Time Off: Receive 12 PTO days per year to recharge and unwind
• Local Holidays: Celebrate your countrys holidays with paid time off
• Birthdays Off & Paid: Take your special day off, on us
• Career Growth: Access clear career paths and opportunities for advancement
• Recognition Programs: Be celebrated for your achievements and contributions
• Paid Leaves: Enjoy peace of mind with fully paid leaves

If you are interested in applying for this position and meet the specified requirements, please let us know. We look forward to the possibility of working with you.