Front Office Manager

• Ability to manage and lead staff
• Willing to train staff regularly, and to attend training sessions, when required
• Understanding of, and ability to manage reservations remotely
• APEX - excellent knowledge is a winning skill
• Understanding of Market segments and room rates
• Excellent understanding of and able to manage room allocations, blocks, and large volumes including groups
• Daily management of guest/company accounts
• Computer literate
• Good communication skills and focussed on guest satisfaction and service
• Willing to work varied shifts
• Good relationships with management, and able to liaise with other departments

Candidates must be willing to relocate to the Berg !