GPC Philippines Corporation is currently seeking a Salesforce Administrator for a US-based client. This position will be working from 8:00 am to 5:00 pm PST and applicable for Philippine-based candidates only.

Job Description

The Salesforce Administrator will manage and optimize the Salesforce platform, ensuring a seamless user experience. Responsibilities include user and license management, implementing configuration changes, gathering requirements and translating them into solutions, and providing user support and training. A strong understanding of the Salesforce platform, excellent communication skills, and a proactive approach to platform enhancements are essential.

Key Responsibilities:

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Understanding of triggers a plus
• Understanding Apex code knowledge a plus
• Understanding of Marketing Automation Tools a plus
• Support gathering requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilized platform features
• Support the platform roadmap and help define priorities
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Help monitor and improve user adoption
• Help with new user and ongoing user training
• Technical documentation
• Support of integrated applications including Salesforce CPQ, Gainsight, Docusign, Marketo, LeanData, Calibermind, CaptivateIQ, AppTopia, Ironclad, Linkedin Navigator

Qualifications and Background:

Required:

• Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience with Salesforce Sales Cloud
• Certified Salesforce Administrator preferred
• Additional Salesforce certifications preferred e.g.:
• Advanced Administrator
• Platform App Builder

Desirable:

Bachelors/Postgraduate degree, or professional qualification

Knowledge, Skills, and Experience:

Required:

• A proactive attitude to platform enhancements
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Experience in change management and governance
• Training end users and key stakeholders
• Experience implementing Salesforce configuration changes
• DevOps/release management experience

Desirable:

• Understanding of triggers
• Understanding of Apex code knowledge
• Demonstrates continued personal/professional development
• Active in the Salesforce community

Be Part of Our Team!

Are you inspired by what we do? If so, we'd love to see how you can inspire us. Apply online today to explore a potential fit with our team. We embrace diversity and are committed to creating an inclusive workplace. We welcome applications from everyone, regardless of gender or background. Please share your salary expectations and earliest start date when applying. Were excited to hear from you!

Check out our benefits below.

• Equipment Provided: All necessary equipment supplied to ensure you're set up for success.
• HMO Coverage: Starting on day one for both you and your dependents!
• Generous Paid Leave: Up to 21 days of paid leave annually.
• Monthly Cellphone Stipend: Stay connected with our monthly allowance.
• Holiday Premium Pay: Enjoy premium pay for working on Philippine holidays.
• De Minimis Benefits: Included in your base salary, provided monthly.