Group Retail Manager

Qualifications

Education

• Bachelor's Degree in Marketing, Business Administration, Communications, or any related field.

• Equivalent work experience in high-performing automotive sales may be considered in lieu of a degree.

• Minimum 2 years of automotive retail sales experience, with a demonstrated track record of
  consistently meeting or exceeding monthly unit targets.
• Prior experience selling Chinese automotive brands (Chery, Jetour, MG, BYD, GAC, BAIC, Geely, Omoda&Jaecoo) is a strong advantage — familiarity with PHEV/EV product positioning is highly preferred.
• Proven experience in digital/online sales and lead generation — candidates must be able to
  demonstrate actual results (units sold from online leads, boosted post reach, inquiry-to-sale
  conversions) from previous roles.
• Experience using Facebook Ads Manager, Instagram for Business, TikTok for Business, or equivalent
  paid digital advertising tools is required for this batch.
• Familiarity with CRM tools, lead tracking sheets, or dealership management systems is an advantage.

Personal Attributes — Non-Negotiable for This Batch

• Hungry for performance — genuinely motivated by targets, commissions, and recognition. Not clock-watchers.
• Digitally active — already using social media personally and understands how to build an audience, not just post content.

• High-energy, visible presence on the floor — not passive waiters. Proactively engages every customer.
• Accountable — owns their numbers. Does not make excuses for missed targets.
• Team player — shares leads in rotation fairly, supports teammates, and operates within the GRM's
  direction without friction.
• Presentable and well-groomed — naturally upholds professional appearance without having to be
  reminded.

Key Responsibilities & Duties

A. Floor Sales & Customer Handling

• Greet, qualify, and attend to all walk-in customers in accordance with the Jetour,Greenhills Showroom
• Decorum Manual.
• Conduct professional product presentations tailored to the customer's identified needs, budget, and
• lifestyle.
• Accompany and facilitate all test drives in compliance with the dealership's test drive protocol.
• Prepare accurate, timely quotations using the official dealership template and guide customers through
• financing and payment options.
• Execute the full sales closing process: from reservation deposit to contract signing, coordinating with
• F&I and Documentation for a seamless experience.
• Achieve a minimum personal monthly closing ratio of 20–25% (lead-to-sale) consistent with the High-
• Competency Tier standard. 

B. Online Lead Generation & Digital Boosting

• Actively generate and manage personal online leads through Facebook, Instagram, TikTok, and other
  approved digital platforms.
• Create and post engaging content (photos, short videos, product features, promos) on personal and
• dealership social media accounts to drive inquiries and walk-ins.
• Run or coordinate boosted posts and targeted social media ads in alignment with the dealership's
• monthly content calendar and digital strategy.
• Respond to all online and social media inquiries within 15 minutes during business hours — no
  unacknowledged leads.
• Convert online leads to showroom appointments and test drives through professional chat and follow-
• up communication. Maintain and update the Online Lead Tracking Sheet with every inquiry, status update, and outcome

D. Product Knowledge & Brand Representation

• Maintain deep, current knowledge of the entire Jetour Greenhills model lineup — specs, variants,
• Stay informed of competitive models (pricing, features, promos) to confidently handle comparison
  objections.
• Attend all mandatory product training, launch briefings, and model refresher sessions without
  exception.
• Represent the Jetour brand with the highest standard of professional conduct, grooming, and
  communication at all times.

• E. Documentation & Compliance
• Ensure all customer documents — quotations, reservation forms, contracts — are complete, accurate,
• and submitted on time.
• Coordinate with the F&I Officer for financing submissions and with the Documentation Officer for
• OR/CR and LTO processing.
• Participate in the post-delivery follow-up call (Day 7 after delivery) to confirm customer satisfaction.
• Comply with all Data Privacy Act requirements in handling customer information.
• Report daily activity (walk-ins, test drives, quotes issued, reservations) to the GRM via the Daily SC Activity Log.