BRP Service Admin

Qualifications:

• A t lease 1-2 years administrative experience i n automotive dealership, insurance company o r service center
• Experience in repair order/job order processing, insurance claims, billing or automotive service admin is a n advantage
• Knowledgeable of DMS/automotive service management systems is an advantage
• Proficient in MS Office particularly, Excel, Word and email.
• Highly organized and detail oriented
• Customer service oriented and able to handle Inquiries professionally.
• Education: 2 year / 4 year course(Mechanical Engineering graduate)

Job Description:

• Create, encode and maintain JO or RO, and ensure customer and vehicle information's are complete and accurate.
•  Prepare quotations and estimates and other required documents.
•  Assist in preparing required documents for insurance claims and coordinate with insurance adjusters and monitor
• approval status and ensure complete documentations.
• Prepare billing documents and Invoice and coordinate with accounting o n A R and outstanding accounts
•  Coordinate with parts in charge, part availability & ordering.
•  Maintain a daily monitoring o f all vehicles under repair, track target completion dates and delayed jobs.
• Assist i n providing customers with repair status
•  Ensure proper documentation during vehicle acceptance and release

• Prepare daily, weekly and monthly operational reports