Team Lead - Qualitative Research

Position: Team Lead Qualitative Research
Location: Onsite DHA Phase 8 - Lahore

Role Purpose

The Team Lead Qualitative Research will guide and support project teams in delivering high-quality expert engagement and insight generation for Green Minds clients. This role combines hands-on recruitment and research with leadership responsibilities, ensuring projects meet client expectations while upholding Green Minds values and compliance standards.

Key Responsibilities

Project Leadership & Delivery

• Lead qualitative research projects from briefing to expert delivery, ensuring clarity on project scope, sensitivity, and client objectives.
• Oversee expert recruitment strategies (database, LinkedIn, outreach, calls, alternative sources) in line with the Recruitment Handbook.
• Ensure timely and accurate updates to Master Sheets, compliance with delivery protocols, and smooth expert consultation setup.

Team Management & Coaching

• Supervise, mentor, and train Associates and Analysts on recruitment methods, Boolean search, compliance, and stakeholder management.
• Provide ongoing feedback and foster a collaborative, performance-driven team culture.
• Ensure junior team members understand and apply Green Minds values in daily work.

Quality & Compliance

• Monitor expert engagement to ensure compliance with data protection, blacklisted companies, and ethical standards.
• Review recruitment outputs for accuracy, alignment with screener requirements, and value-add for clients.
• Uphold best practices in expert call setup, monitoring, and post-consultation processes.

Stakeholder Engagement

• Serve as the first escalation point for project challenges, client clarifications, or expert concerns.
• Support client-facing delivery where required, ensuring professionalism and alignment with project briefs.
• Build and leverage expert networks to strengthen Green Minds reputation in target industries.

Requirements

Experience & Skills

• 3-5 years of experience in qualitative research, expert networks, recruitment-focused and client facing roles.
• Strong leadership and team management skills with experience mentoring junior colleagues.
• Advanced knowledge of Boolean search, LinkedIn Sales Navigator, and alternative sourcing methods.
• Excellent communication, stakeholder management, and problem-solving skills.
• Strong organizational ability to manage multiple high-pressure projects simultaneously.

Values & Culture Fit

• Passion for Green Minds mission and values.
• Commitment to ethical recruitment, compliance, and data protection.
• Collaborative mindset with the ability to foster team growth and resilience.

Why Join Green Minds?

• Lead projects that shape business decisions across industries.
• Develop your expertise through hands-on training modules (Values, Research, Compliance, Industry Deep Dives).
• Work in a growth-driven environment where your leadership directly impacts project success and client satisfaction.