Traveling Center Manager

Environment of Interaction

• Internal: Manufacturing, Global Quality, Supply Chain, PLC, Administration & Services, Donor Center Management, GEPD Management
• External: Donors, Health Authorities, Business Service Providers, Auditors, Community Organizations

Key Responsibilities

• Achieve quarterly performance goals, including staffing efficiency, cost per liter (CPL), and quality KPIs
• Lead the center with strong ethics and integrity while creating a positive, high-performance work culture
• Supervise all center operations, including donor selection, plasma collection, inventory, and shipment processes
• Manage and develop staff, oversee training and enforce quality standards
• Ensure compliance with internal policies and regulatory requirements
• Plan and implement operational improvements to increase center efficiency
• Oversee center staffing, scheduling, hiring, training, and employee relations
• Monitor inventory and equipment maintenance, including freezer management and alarm responses
• Review financial records and control donor funds, ensuring accuracy and compliance
• Submit required operational reports accurately and on time
• Support donor retention through positive donor experiences and local community engagement
• Collaborate in budgeting and cost control activities to meet agreed-upon production and cost targets
• Identify and mitigate risks, address safety incidents, and implement corrective actions
• Step into any center role when needed, and support other centers or regional operations as assigned
• Mentor team members and act as regional oversight when required

Other Responsibilities

• Provide strategic direction and mentoring to staff
• Lead and support public relations and donor recruitment campaigns
• Participate in divisional projects or initiatives
• Ensure proper training and documentation of all center activities
• Liaise with the Quality team to identify and resolve compliance issues
• Represent the center in audits, inspections, and community events

Academic Qualifications Required

• Bachelor's Degree in Medicine
• Formal qualification in the medical field
• Preferred: Diploma, Masters Degree, Egyptian Fellowship, or MBA in a Medical-related field