Medicaid Team Manager

Medicaid Team Manager 
Location: 100% Remote

About GrowthExpertz Recruitment Services: GrowthExpertz Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model combined with talent consulting, built on over a decade of expertise. Our approach aims to simplify the hiring process, refine recruitment strategies, and boost employer branding to attract the best candidates. Leveraging deep industry knowledge and an extensive network, GrowthExpertz can meet the varied talent needs of growing businesses.

About the Medicaid Team Manager Role:

We are seeking a dynamic and experienced Medicaid Team Manager to lead a team of Eligibility & Planning Specialists. This role is pivotal in ensuring the team's success, providing guidance, mentorship, and performance management to foster high-quality client service and achieve team goals. The ideal candidate will demonstrate expertise in Medicaid Long Term Care (LTC) eligibility, leadership, and a commitment to continuous improvement.

Responsibilities:

• Directly manage a team of Eligibility & Planning Specialists, including hiring, onboarding, and ongoing performance reviews.
• Provide coaching and mentorship, fostering individual and team development.
• Collaborate with leadership to evaluate team bandwidth and optimize workflow.
• Oversee caseload management, ensuring efficiency and adherence to Medicaid guidelines.
• Strategize solutions for complex client cases and provide support to team members.
• Conduct regular team meetings and individual check-ins to track progress and address challenges.
• Maintain in-depth knowledge of state and federal Medicaid regulations, communicating changes to the team.
• Utilize productivity tools to monitor performance metrics and identify areas for improvement.

Qualifications:

• Minimum of 3 years of supervisory experience in a professional services setting.
• Proven track record in leading and developing teams.
• Extensive knowledge of Medicaid LTC, including eligibility determination and case management.
• Strong analytical and problem-solving skills; ability to offer solutions for complex cases.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency with Microsoft Office Suite and the ability to learn new productivity tools quickly.

Benefits:

• Competitive compensation package
• Paid time off for federal U.S. holidays; additional personal time off (PTO).
• Work computer and related software/hardware provided.
• Health insurance reimbursement program (QSEHRA).
• Comprehensive leadership training and mentorship.
• Opportunity for professional growth within a dynamic team environment.

This role presents a rewarding opportunity for leaders who excel in team development, fostering client-focused service, and driving excellence in Medicaid planning processes.