Business Operations Support (Data Entry & IT Focus)
Job Description:
Salary Range: PHP 18,000 - PHP 25,000
Work Set-Up: Work onsite | Monday to Friday | 10PM - 7AM
BENEFITS
- Leave Benefits: 5 Sick Leaves + 10 Vacation Leaves
- Allowances: Rice, Clothing/Uniform, Medical, and Meal Allowance
- Healthcare: HMO with 1 free dependent
- Parental Support: Paid Maternity and Paternity Leave
- Government Contributions: SSS, PhilHealth, and Pag-IBIG
RESPONSIBILITIES
[1] IT Support & System Tasks
- Act as first point of contact for all IT concerns during assigned shifts
- Perform troubleshooting, system checks, and issue validation
- Log, track, and follow up IT-related requests
- Coordinate and escalate unresolved technical issues to the IT team
- Assist with user access setup and basic onboarding support
- Help ensure tools and systems remain available and functional
[2] Data Entry & Operational Support
- Enter and maintain accurate data in ATS, CRM, and internal trackers
- Review and validate records for accuracy and completeness
- Brand and format candidate resumes based on company standards
- Ensure candidate profiles and documents are complete and submission-ready
- Organize server folders, digital files, and candidate records
- Support data cleanup, audits, and basic reporting requests
QUALIFICATIONS & REQUIREMENTS
- Bachelors degree in Business, IT, Operations, or related field
- 1–2 years of experience in data entry, operations support, or IT coordination
- Strong attention to detail and accuracy
- Proficient in Microsoft Excel and basic reporting tools
- Basic knowledge of IT troubleshooting and system coordination
- Organized, reliable, and process-driven
- Able to work independently with minimal supervision
- Willing to work night shift or off-hours when needed
Required Skills:
Pay BASIC Business Operations HR Policies Training Programs Video Onboarding Salary Team Building New Hires Government Human Resources Data Entry Technical Support PHP Databases Presentations Troubleshooting Records Materials Documentation Software Microsoft Office Business Sales Communication Training Management