Job Title: ServiceNow Technical Lead
Primary Location: Remote with Travel (1 - 2 times per year to Chicago, IL)
Position Type: Direct Hire

Overview
TalentFish is casting a line for a ServiceNow Technical Lead to join a high-impact, collaborative technology team within a large, enterprise financial services environment.

This is a hands-on leadership role responsible for architecting, designing, developing, and supporting ServiceNow solutions while leading a team of developers and partnering closely with business and technology stakeholders.

You will play a critical role in driving platform strategy, ensuring development quality, and delivering scalable, innovative solutions aligned to business objectives.

What You'll Do
Lead the design, architecture, development, and support of ServiceNow applications and integrations
Translate business and system requirements into technical designs and scalable solutions
Develop and enhance ServiceNow modules, workflows, and custom applications
Collaborate with architects, product owners, and stakeholders to define features, estimates, and delivery plans
Lead code reviews, enforce best practices, and ensure alignment with architectural standards
Mentor and guide developers, including offshore and vendor resources
Oversee application support, defect resolution, and production stability
Create and maintain architecture diagrams and technical documentation
Drive continuous improvement across development processes and platform capabilities

What You Bring
8+ years of hands-on ServiceNow experience
Strong expertise in ServiceNow architecture, design, and development
Experience leading teams and managing onshore/offshore resources and vendors
Deep knowledge of ITSM (Incident, Request, Change, Knowledge Management)

Advanced experience in at least two of the following:
IT Asset Management (HAM/SAM)
Security Operations (Vulnerability Response, SIR)
Strategic Portfolio Management
CMDB, Discovery, and Service Mapping
Strong understanding of SDLC, Agile/Hybrid methodologies
Proven ability to translate business needs into technical solutions
Excellent communication and stakeholder engagement skills

Certifications (Highly Preferred)
ServiceNow Certified Technical Architect (CTA)
Certified System Administrator (CSA)
Certified Implementation Specialist (CIS)

Why This Role?
Opportunity to lead enterprise-level ServiceNow initiatives
High visibility across multiple business units
Collaborative, relationship-driven culture with strong leadership support
Ability to influence platform strategy and innovation

Compensation Information
The expected salary range for this position is $158,000 - $199,000 per year, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations.

This role requires authorization to work in the U.S. without current or future visa sponsorship.

All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible.
At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!