Title: Project Manager - Dynamics 365 Customer Engagement (D365 CE)
Location: Remote USA
Type: Contract (12 months plus)


Overview:
We're seeking an experienced Project Manager with deep expertise in Microsoft Dynamics 365 Customer Engagement (D365 CE) to lead CRM-related projects from inception through deployment and support. This individual will work closely with cross-functional teams to deliver business solutions leveraging the D365 CE platform (Sales, Customer Service, Marketing, Field Service, etc.).

Key Responsibilities:

• Lead the end-to-end project lifecycle for D365 CE implementations, upgrades, or enhancements.

• Define scope, timelines, resources, and deliverables in collaboration with business and technical stakeholders.

• Act as the primary liaison between client/business units and technical teams.

• Facilitate requirements gathering and functional design sessions.

• Manage risks, issues, dependencies, and change requests throughout the project.

• Coordinate development, testing (SIT/UAT), training, and go-live activities.

• Ensure project delivery aligns with best practices, budget, and timelines.

• Drive user adoption and support post-implementation transition.

Required Skills & Experience:

• 5+ years of project management experience, including at least 23 years focused on D365 CE. This role requires strong experience with Microsoft Dynamics 365 CE.

• Hands-on understanding of D365 CE modules (Sales, Customer Service, Field Service, etc.).

• Experience with Agile, Scrum, or Waterfall methodologies.

• Strong communication, stakeholder engagement, and problem-solving skills.

• Experience managing third-party vendors, consultants, or implementation partners.

Preferred Qualifications:

• Microsoft certifications (e.g., Dynamics 365 Fundamentals / Functional Consultant Associate).

• PMP, CSM, or equivalent project management certification.

• Familiarity with Power Platform, Azure integrations, or custom workflows.

Compensation and Employment
The expected rate for this position is $70 -$90, depending on experience and qualifications. This role is eligible for comprehensive benefits, including health insurance, a 401(k) plan, and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided complies with applicable state and federal regulations. All offers are contingent upon the completion of a background check, which may include reference checks, education verification, employment verification, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on delivering the best possible experience for employees, consultants, and clients. At TalentFish, we are an Equal Opportunity Employer; we embrace and encourage diversity.