Student Success Advisor

Avila University is seeking a dedicated and student-focused Academic Advisor (Student Success) to support students across various academic programs. This role is responsible for guiding students in their academic journey, ensuring they are well-prepared for upcoming terms, and helping them achieve their educational and career goals. The ideal candidate is proactive, detail-oriented, and passionate about student development and success.

Key Responsibilities:

• Meet with students across various programs to develop academic plans and prepare for upcoming terms
• Guide students in designing programs of study aligned with their strengths, interests, and career goals
• Identify appropriate course options to fulfill program requirements and evaluate petitions as needed
• Advise students on academic policies, procedures, and processes, including appeals
• Interpret and communicate institutional policies and their impact on academic progress
• Monitor student performance and follow up on cases of unsatisfactory progress
• Identify potential challenges and refer students to appropriate campus resources
• Maintain accurate and up-to-date advising records, including course planning and student interactions
• Proactively engage with assigned students and remain accessible to support their academic success
• Demonstrate flexibility to work extended hours during peak advising periods (e.g., pre-registration)
• Perform other related duties as assigned

Qualifications:

• Bachelor's degree in a related field
• At least 1–3 years of experience in academic advising, mentoring, student counseling, student development, or education
• Experience in an administrative role within a post-secondary educational setting is preferred
• Proficiency in Microsoft Office applications and Outlook
• Experience with learning management systems such as Canvas, as well as student information systems (SIS) or CRM/ERP platforms, is an advantage

Work Arrangement

• Hybrid arrangement of once a week in the office after passing 3rd month performance review.
• Work Schedule: 8:00 PM to 5:00 AM weekends off
• Work Location: Robinsons Zeta Tower, Bridgetowne, Ugong Norte, Quezon City. Building is near Opus Mall, Tiendesitas, and IPI Pasig. Area is accessible from Eastwood, Ortigas CBD, C5 Road, and Rizal areas.