Aesthetic Medical/Surgical Assistant

Job Description

We are currently seeking an experienced Medical/Surgical Assistant to join our high-volume plastic surgery and aesthetics practice. This role is ideal for a talented professional with a strong background in both medical/cosmetic office operations and surgical support. The ideal candidate will help ensure that our patients receive an outstanding, personalized, and seamless experience at every visit.

Key Responsibilities

• Manage daily patient flow and ensure timely rooming and provider interaction.

• Educate patients about cosmetic procedures, including expectations, processes, and pre/post care for injectables, dermal fillers, neuromodulators, and non-invasive treatments.

• Take precise before-and-after photos and identify aesthetic results.

• Assist with consults, provide pricing quotes, and support during injectable treatments.

• Prepare and set up treatment rooms, draw neuromodulator injections, and reconstitute neurotoxins as directed by the physician.

• Serve as a scribe, inputting notes into the EMR (Electronic Medical Record).

• Conduct pre- and post-op/surgery calls and follow up after injectable treatments.

• Maintain clean, organized clinical areas and monitor medical supply inventory.

• Assist in consultations to assess aesthetic goals, manage expectations, and educate patients.

• Support sales initiatives by promoting services and products.

• Call in prescriptions to pharmacies and verify all necessary equipment and supplies are ready and functional for procedures.

• Communicate effectively with the surgical team to ensure surgeon preferences and patient-specific needs are met.

• Maintain awareness of sterile field, monitor for potential surgical site infection risks, and follow proper aseptic technique.

• Ensure excellent customer service and a collaborative, team-oriented environment.

Requirements & Qualifications

• Experience:

  • 2-7 years of experience as a medical assistant, including a minimum of 2 years in plastic surgery or medical aesthetics.

  • Strong knowledge of facial anatomy and cosmetic procedures.

  • Experience in phlebotomy is a plus.

• Education & Certifications:

  • Associates degree required; Bachelors degree preferred.

  • Completion of a certified medical assistant program with internship preferred.

  • Current MA certification and CPR/First Aid certification required.

  • Ability to provide 3 professional references.

• Skills:

  • Excellent time management, organizational, and multitasking abilities.

  • Strong written and verbal communication skills.

  • High emotional intelligence and patient-centered service orientation.

  • Proficient in EMR systems and Microsoft Office (Word, Excel, PowerPoint).

  • Demonstrated understanding of sterile technique and patient safety.

  • Ability to maintain a professional appearance and demeanor.

  • Flexible availability, including occasional evenings and Saturdays.

  • Fluency in additional languages is a plus.