NEW Transport Operations Specialist (Nights) - 5pm to 5am

Job Description

Job Title

Transport Operations Specialist (Nights) 5pm to 5am, 4 on 4 off

Department

Transport Operations

Reports To

Operations Manager

Location

Lusk, Co. Dublin

Salary & Benefits

45k euros per annum, plus a comprehensive benefits package

Shift Pattern

5pm to 5am (4 on 4 off)

Our Ideal Person

Are you well organised and have good attention to detail? Keen to join a growing, progressive company who has a high level of commitment to customer service? In this role, the successful candidate will take the lead in real time in controlling and adjusting live operations overnight whilst preparing the plans for the day ahead. You will be able to communicate effectively with our drivers and your colleagues and will be involved in all aspects of the required transport administration processes and co-ordination.

Duties and Responsibilities

The key remit within the Transport Operations Specialist role is to maintain control of our operations overnight, with responsibility for ensuring that all planned activities are executed, and to make the appropriate adjustments where this has not been possible. Key roles and responsibilities include:

Organise collection and shipping of trailers to and from Dublin port

Ensure cross-checking of all customs clearance

Oversee night to night operations across all operational functions, including drivers, deliveries, incidences, and planning

Monitor all drivers real time deliveries and provide instruction and support to always ensure a high standard of customer satisfaction

Work with the pool of available drivers to address any unaccompanied trailers arriving into Dublin port

Ensure loaded trailers leaving Dublin port unaccompanied do so promptly and safely

Maintain constant communications with the warehouse team as trailers become ready for dispatch

Prepare paperwork for drivers deliveries

Provide a smooth handover to the daytime team

Knowledge, skills and experience required (Essential)

A minimum 2 years previous experience of working within the transport industry

Previous customer service experience essential, via telephone and email

Attention to detail

Ability to communicate at all levels

Excellent organisational skills and prioritising workload

Working to deadlines

Able to work as part of a team and on own initiative

Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon reserves the right to vary duties and add duties as they deem necessary.