Customer Service Assistant

About Us:

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. From social media marketing to SEO and digital advertising, we tailor every solution to maximize your growth.

Overview:
We are seeking a friendly and dependable Customer Service Assistant to provide exceptional support and ensure positive customer experiences. This role is ideal for someone who enjoys helping others and working in a team-oriented environment.

Key Responsibilities:

• Respond to customer inquiries in a professional and timely manner

• Provide accurate information about products and services

• Resolve basic concerns and escalate issues when necessary

• Maintain records of customer interactions

• Support team efforts to achieve service goals

Qualifications:

• Strong communication and interpersonal skills

• Problem-solving mindset

• Organized and detail-oriented

• Positive attitude and reliability

• Entry-level candidates welcome (training provided)