About the job Call Center Agent
About Us:
At Harvest Advertising Inc, we believe every brand has a unique story. Thats why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect.
Overview:
We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering exceptional customer support. This position is ideal for individuals who thrive in structured, goal-driven environments.
Key Responsibilities:
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Answer inbound calls and assist customers with inquiries
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Make outbound calls as needed
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Resolve customer concerns efficiently
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Accurately document call details and outcomes
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Meet performance and service metrics
Qualifications:
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Strong phone communication skills
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Comfortable speaking with customers regularly
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Ability to multitask and remain organized
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Goal-oriented and dependable
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No prior experience required (training provided)