Air Freight Export/Import Customer Service Executive

Job Responsibilities :

• Ensures that the Airfreight rates applied is correct and updated
• Checks the export documentation compliance when processing the work order
• Liaise directly with customers and provide solutions and reliable service
• Provides flight details to customers within the stipulated time
• Making sure that all monthly customer report is submitted on time
• Answer calls and attend to customer's inquiries
• Work with sales and other deparmtents collaboratively
  

Job Responsibilities :

• At least 4 years of Air freight customer service experience within the logisitics industry
• Basic computer knowledge (excel, word and powerpoint)
• Cargo wise system knowledge is an advantage