Scope of responsibility:

•         Gather pertinent information and organize it in a logical and functional manner.

•         Consult with management or administrators to determine what data needs to be included in the database system and will then find the best ways to organize and store this information.

•         Analyze complex sets of data to determine recommendations for business growth and

improvement.

•         Utilize the results of the analysis to support recommendations for action to improve company processes

•         Performs data corrections through analyzing data for errors and formulating corrective

procedures.

•         Coaches and/or responds to Software Support regarding analyzing data, identifying problems, and proposing solutions for potential data fixes; communicate to the team when data change(s) are complete.

•         Perform related database functions across one or more teams or clients, including designing, implementing, and maintaining new databases, backup/recovery, and configuration management.

•         Perform analysis to resolve recurring database issues

•         Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.

•         Provide in-depth problem diagnosis and troubleshooting skills with minimal supervision

•         Managing CRM

o   Creating, testing, and optimizing marketing automation (email campaigns, CRM

o   updates, Sales team workflows, etc.)

o   Importing/exporting contacts, list building & segmentation

o   Enhancing the CRM and troubleshooting issues

o   Tracking engagement and other important Sales & Marketing KPIs

o   Data collection and entry

o   Report building

o   New employee tech setup (creating accounts, providing access, etc.)

·         Working with various software within our tech stack

o   Managing integrations with the CRM

Qualifications:

·         Candidate must possess at least Bachelor's/College Degree in Applied Mathematics/Information Technology/Computer Science or equivalent.

·         Excellent communications skills.

·         Amenable to work in an office-based setup.

·         Experience in creating database queries