Job Openings Account Manager

About the job Account Manager

Account Manager

Job Purpose

We are looking for a passionate and commercially driven Account Manager to support the continued success and growth of a leading business.

This role is responsible for developing and executing long-term strategies with manufacturing partners and key customers. You will work closely with manufacturing partners, multiple retail customers, and internal cross-functional teams to ensure projects are delivered successfully, on time, and in line with customer requirements.

Key Responsibilities

  • Build and maintain strong, long-lasting strategic partnerships with customers and manufacturing partners

  • Develop trusted advisor relationships with key customer stakeholders

  • Ensure the timely and successful delivery of solutions in line with customer and manufacturing partner needs

  • Clearly communicate progress against monthly and quarterly initiatives to internal and external stakeholders

  • Identify and grow commercial opportunities in collaboration with internal teams and manufacturing partners

  • Support high-severity requests and manage issue escalation where required

  • Negotiate pricing and manage expenditure within agreed strategic, budget, and forecast parameters

  • Develop and deliver joint business plans to meet budget and growth expectations

  • Develop and implement appropriate promotional activity to support commercial objectives

Skills & Experience

  • North West–based, office-based role

  • Minimum 4 years experience in Own Label Account Management, preferably with Top 10 Multiple Retailers

  • Proven track record in account management or a related commercial role

  • Demonstrated ability to communicate, present, and influence credibly at all levels

  • Experience delivering customer-focused solutions based on client needs

  • Strong ability to manage multiple projects simultaneously with excellent attention to detail

  • Excellent listening, negotiation, and presentation skills

  • Strong verbal and written communication skills

  • Commercially astute with a proven track record of Own Label business development

  • Results-driven, highly analytical, and numerate

  • Credible, tenacious, and persuasive

  • Embraces change and continuous improvement

  • Creative thinker with the ability to develop innovative solutions to complex challenges

  • Confident and experienced user of Microsoft Word, Excel, and PowerPoint


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