Interim Service Coordinator / Planner
Power the Future of E-Mobility with Siemens e-Mobility Charging

Every electric bus that departs on time and every truck that delivers goods sustainably depends on reliable charging. At Siemens e-Mobility Charging, we make sure that happens.

As a Service Coordinator / Planner, you keep our charging systems up and running. You manage service assignments, resources, and logistics, ensuring cases are handled efficiently, spare parts are available, and partners are ready to act. Effectively you are at the heart of the day-to-day operations of the Benelux service organization. Your work keeps customers satisfied, SLAs on track, and e-mobility moving forward.

Your role

You will:

• Plan and coordinate service activities, preventive and corrective maintenance.
• Dispatch field engineers and service partners, guaranteeing readiness and availability
• Coordinate on-site services for Siemens & Heliox hardware.
• Oversee case management, work order planning, and service platform data quality
• Manage service orders and cases in your region, ensuring smooth execution end-to-end
• Monitor SLAs and KPIs for warranty and out-of-warranty cases, keeping customer satisfaction high
• Secure spare parts, manage returns of defective components, and streamline logistics
• Track firmware revisions, documentation, and compliance with service agreements
• Support development of service partners in alignment with regional goals
• Optimize use of service resources and ensure profitability of SLA services

What you bring

• 5+ years of experience in service coordination, planning, or project support.
• A bachelors degree or equivalent practical experience
• Strong organizational skills with the ability to connect people, processes, and priorities
• Proven problem-solving skills and a proactive, energetic mindset.
• Ability to work in a changing environment.
• Hands-on experience in coordinating technical projects or service activities
• Background in technical industries (installation, construction, manufacturing) is a plus
• Excellent communication skills and a self-starter mentality

Expect impact, not routine. Your work keeps electric transport running. Every resolved case helps cities, companies, and people move sustainably every day.

About Siemens e-Mobility Charging

We design fast charging and energy management solutions for buses and trucks, creating reliable, scalable technology worldwide. We accelerate innovation and the global shift to electric transport.

Our commitment

We value diverse backgrounds, foster respect and integrity, and hold ourselves accountable. Join us to deliver excellence in service and operations.