Administrative Assistant

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

Were looking for a highly organized and proactive Administrative Assistant to support our Engagement Team and help manage our Procurement . In this role, youll keep our day-to-day operations running smoothly, ensure seamless communication across stakeholders, and support key initiatives that help us scale our impact.

Engagement Team Support

Assist with scheduling, calendar coordination, and meeting preparation.
Track action items, follow-ups, and timelines for client and partner engagement.
Support the logistics of virtual and in-person engagement activities, including workshops, webinars, and events.
Help compile reports, presentations, and materials for client delivery.
Maintain organized digital records and documentation across engagement projects.

Vendor & Partner Management

Maintain and update vendor and partner records, ensuring accuracy and compliance.
Assist with onboarding and documentation collection for new vendors.
Coordinate communication and follow-ups with vendors on deliverables and timelines.
Support procurement and finance workflows such as quote collection, invoice tracking, and contract management.
General Administrative Support
Maintain internal documentation and shared files.
Help prepare expense reports and track budgets for engagement and vendor-related activities.
Support cross-functional coordination between Engagement, Partnerships, and Operations teams.
Jump in to help with special projects and team-wide initiatives as needed.

Qualifications

• With a minimum of 6 Months to 1 year of experience in administrative support, coordination, or operations.

• Exceptional organizational skills and attention to detail.

• Proficient in Microsoft Excel and Word

• Strong written and verbal communication skills.

• Ability to work independently in a fast-paced, remote-first environment.

• Passion for mission-driven work and collaborative team culture.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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