Customer Care Specialist-Project based (WFH)

Main purpose of the job

We are looking for skilled and knowledgeable customer service experts with great customer communication skills to join our team. We are building a team of fun, passionate, flexible and competitive experts to help us launch a new campaign. We want individuals who genuinely care about our customers experience and are willing to partner with clients to help their business grow. If you are interested in health and nutrition and keen on providing great customer experiences, then this is the right campaign for you!

 Responsibilities and duties

• Create happy customers. We are all about the customer experience and we are looking for individuals who are passionate about helping customers.

• Provide outstanding service so customers stay longer. We need someone who's enthusiastic and confident in developing positive rapport with each customer. We bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers.

• To build customer loyalty and value through effective account management, and to make recommendations that make sense for our customers with a genuine desire to help.

• Make every effort to meet the Customer Care teams KPIs and targets.

• Handle customer communication via chat and email

• Have fun! Be comfortable in interacting and building relationships with our customers. BE YOURSELF!