Transport Planner / Traffic Operator

Our client is a leading logistics and transport company specializing in container transport solutions across the UK. With a reputation for reliability, efficiency, and customer satisfaction, they are dedicated to providing high-quality transport services to a diverse client base. We are seeking a detail-oriented and proactive Traffic Operator / Transport Planner to join our team, ensuring the seamless coordination of transport operations.

Key Responsibilities:

• Develop efficient daily transport plans, including the scheduling and routing of vehicles to meet customer requirements.
• Assign drivers to scheduled routes, ensuring they have all necessary instructions, and manage real-time adjustments as needed.
• Plan and optimize loads to maximize vehicle efficiency and minimize costs.
• Act as the primary contact for drivers, clients, and internal departments, ensuring clear and timely communication throughout the transport process.
• Proactively monitor trips to identify and resolve any operational issues, delays, or disruptions that may arise.
• Ensure that all transport operations comply with relevant transport legislation and company safety policies.
• Maintain accurate records of transport activities, updating the Transport Management System (TMS) and producing reports for management as required.
• Liaise with clients to update on delivery statuses, address any queries, and ensure high levels of customer satisfaction.
• Work closely with the Traffic and Operations team to continuously improve operational efficiency and service delivery.

Requirements:

• Previous experience as a Transport Planner, Traffic Operator, or in a similar role within the transport or logistics industry.
• Strong understanding of UK routes and the logistics involved in container transport.
• Competent in using Transport Management Systems (TMS) and Microsoft Office, particularly Excel.
• Excellent time management, organizational, and multitasking skills to handle a dynamic workload.
• Ability to think quickly and find practical solutions to operational challenges.
• Strong verbal and written communication skills, with the ability to communicate effectively with drivers, clients, and internal teams.
• A collaborative and proactive approach to work, with a focus on achieving team and company goals.
• Willingness to work flexible hours as needed to meet operational demands.

Benefits:

• Competitive Salary: Reflective of your experience and contribution to the role.
• Career Development: Opportunities for professional growth within a well-established company.
• Supportive Team Environment: Join a collaborative and dedicated team focused on excellence in transport logistics.

How to Apply:

If you're a skilled Transport Planner or Traffic Operator looking to advance your career in a dynamic and supportive environment, we want to hear from you!