Generative AI Engineer Voice Calling Systems

Type: Onsite

Time: 1pm to 10pm

Location: Lake City, Lahore, Pakistan

About the Role:

We are seeking AI engineer with expertise in Gen-AI, voice calling systems, conversational AI, and AWS. Youll be responsible for building and optimising our nationwide AI-powered voice calling products.

This role combines generative AI experience with deep AI/ML development (speech + LLMs) to deliver highly reliable, low-latency, real-time voice systems. You will work closely with the Solutions Architect to ensure scalable design.

Key Responsibilities:

Voice AI Development

* Build end to end pipelines for real-time calls.

* Integrate 3rd party voice calling / receiving services i.e. Twill.

* Integrate LLMs (OpenAI, Anthropic, Llama, etc.).

* Ensure natural, multi-language voice delivery.

Gen AI Solutions:

* Implement RAG pipelines with vector databases for contextual conversations.

* Apply prompt engineering to improve conversational quality.

* Ensure compliance, safety, and bias mitigation in AI responses.

AWS:

* Deploy and scale AI workloads on AWS (EKS, Lambda, EC2, S3, DynamoDB, etc.).

* Optimise GPU/compute workloads for low-latency inference.

* Collaborate with Solutions Architect on API contracts & integration patterns.

Required Qualifications:

* 4+ years in AI/ML engineering (focus on conversational AI, voice, or telephony).

* Hands-on experience integrating STT, TTS, and LLMs into production systems.

* Strong knowledge of AWS services for AI/voice deployments.

* Skilled in Python/Node.js and AI frameworks.

* Experience building real-time/low-latency applications.

Preferred Qualifications:

* Experience with multilingual systems (especially low-resource languages).

* Prior work on AI-powered contact centre or telephony platforms.

* Knowledge of AI compliance in telecom (GDPR, HIPAA, etc.).