Finance Coordinator

Employer: An MSP company located in Hawaii, USA.

Work Setup: Remote

Schedule: Monday to Friday Hawaiian Standard Time

Salary: $1,100 - $1,300 monthly

Benefits:

• 13th Month Pay
• HMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)
• 40 Hours Standard PTO
• 40 Hours Emergency/Sick Time Off

Employer Overview:

A leading Information Technology Solutions provider, based in Maui, Hawaii. Primary focus is on providing IT solutions for small to medium businesses through a unique, local, cloud-based infrastructure. Own and operate a state-of-the-art data center, and can deploy complete and affordable solutions to businesses in accelerated timelines.

Job Overview

We are seeking a detail-oriented Finance Coordinator to join our growing team remotely from the Philippines. This position combines traditional accounting responsibilities with specialized MSP (Managed Service Provider) billing operations. You'll play a crucial role in managing our financial operations while working closely with our Hawaii-based team to ensure seamless service delivery to our clients across the Hawaiian Islands.

Key Responsibilities

Financial Operations & Bookkeeping

· Maintain accurate financial records and perform day-to-day bookkeeping functions

· Process accounts receivable (AR) and apply check payments to customer invoices

· Handle automatic credit card transaction processing, account association, and reconciliation

· Organize and process receipts using NEAT system, ensuring accurate date, vendor, and transaction categorization

· Collaborate with Finance Manager on cost allocation for COGS and expenses

Client Communication & Support

· Serve as first point of contact for client invoice inquiries and questions

· Provide professional email responses to Operations Manager and Service Coordinator

· Escalate complex billing issues to Service Coordinator when necessary

· Request and process purchase orders from clients, attaching them to QuickBooks invoices with approved quotes

Technology Service Management

· Coordinate with ISPs (Spectrum, AT&T, Hawaiian Telcom) for service additions, deletions, billing updates, and discrepancy resolution

· Track and process billing for various company services including Managed Services, Time & Materials, and Projects

· Work closely with Operations Manager to monitor service changes across desktop, servers, Pax8, Take Control, and backup systems

· Add service tags and MAC numbers to client invoices for accurate tracking

Systems & Process Management

· Maintain and update vendor sheets and Chart of Accounts in Excel and QuickBooks

· Process quotes from QuoteWerks system into PSA (Professional Services Automation) platform

· Convert quotes to invoices (QTI) from AutoTask into QuickBooks

· Update Microsoft Planner HUB to track project progress and next steps

· Generate and distribute invoices from contracts or projects in PSA system

· Assist Operations Manager with contract updates in Autotask, including yearly price increases and service modifications

Vendor & Payment Processing

· Prepare bills for Finance Manager approval (Sinch, Ingram Micro, and other vendors)

· Coordinate with various technology vendors and service providers

· Maintain accurate vendor relationship records and payment schedules

Required Qualifications

· Bachelor's degree in Accounting, Finance, or related field preferred, or equivalent work experience

· 3+ years of experience in bookkeeping or accounting roles

· Proficiency in QuickBooks and Microsoft Excel

· Strong English communication skills (written and verbal)

· Reliable high-speed internet connection and professional home office setup

· Strong attention to detail and accuracy in financial data entry

· Ability to multitask and prioritize in a fast-paced remote environment

· Capable of working with the tracking system.

Preferred Qualifications

· Experience with MSP (Managed Service Provider) billing and operations

· Previous remote work experience with US-based companies

· Experience with PSA systems (AutoTask preferred)

· Familiarity with technology service billing and managed services

· Knowledge of NEAT receipt management system

· Experience with QuoteWerks or similar quoting systems

· Understanding of technology hardware and service terminology