Job Openings Quality Manager | Senai

About the job Quality Manager | Senai

Company Background:
Our client is a rapidly growing multinational company (MNC) in cloud IT infrastructure. Led by an experienced team from the ODM, server, and storage sectors, the company combines deep technical expertise with the agility of a startup and offers end-to-end cloud-enabling services globally.
Job Description (JD)
  • Lead and manage the overall Quality Management System (QMS) in compliance with ISO standards and company requirements
  • Oversee quality control processes across incoming (IQC), in-process (IPQC), and outgoing (OQC) inspections
  • Ensure product quality meets customer specifications, especially for PCBA (Printed Circuit Board Assembly) products
  • Handle customer complaints, drive root cause analysis (RCA), and implement corrective and preventive actions (CAPA)
  • Act as the main point of contact for customers on all quality-related matters, including audits and quality issues
  • Lead internal and external audits (e.g., ISO9001, customer audits) and ensure audit readiness
  • Work closely with production, engineering, and suppliers to improve product quality and process efficiency
  • Monitor key quality KPIs and drive continuous improvement initiatives
  • Manage supplier quality performance and support supplier audits and development
  • Lead, coach, and develop the quality team to enhance overall team capability

Job Requirements (JR)
  • Bachelor's Degree in Engineering, Quality Management, or related field
  • Minimum 5–8 years of experience in quality management within the PCBA / electronics manufacturing industry
  • Strong knowledge of quality systems, tools, and methodologies (e.g., ISO9001, SPC, FMEA, 8D, Six Sigma)
  • Proven experience in handling customer audits and quality issue resolution
  • Solid understanding of PCBA processes such as SMT, DIP, and assembly
  • Good leadership and team management experience
  • Mandarin-speaking is required to liaise with Chinese-speaking customers, suppliers, and internal stakeholders
  • Strong problem-solving, analytical, and communication skills
  • Able to work in a fast-paced manufacturing environment

Salary: Open for discussion


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