ZAF - Inside Sales Representative (Green Grass)

Job Title: Inside Sales Representative – Green Grass

Contractor Fee: $1,000/month (USD) plus commission

Target OTE: $22,000–$30,000/year (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:
We are hiring an Inside Sales Representative for a growing golf lifestyle and wholesale company. The role focuses on phone and email outreach, qualifying sales opportunities, managing follow-ups, supporting customers throughout the ordering process, and maintaining accurate sales records. Strong phone sales and retail sales experience are required, while golf, wholesale, account management, or green-grass sales experience is preferred but not required.

Key Responsibilities:

• Territory Prospecting and Lead Generation

  • Grow revenue and accounts in the green-grass channel through outbound prospecting and inbound leads.

  • Qualify tournament opportunities and schedule appointments for sales leadership.

  • Use CRM data daily to make calls, send emails, and close new business.

• Territory and Pipeline Management

  • Manage the full sales process from lead generation to closing within the assigned territory.

  • Maintain a healthy pipeline with clear stages, next steps, and accurate close dates.

  • Manage proposals and order completion while finding opportunities to grow accounts.

• Wholesale Account Management

  • Grow existing green-grass wholesale accounts through regular outreach, follow-ups, and relationship building.

  • Work with the Wholesale Coordinator to provide accurate updates about orders, inventory, shipping timelines, and possible delays.

  • Coordinate with logistics and fulfillment teams to support order accuracy, on-time delivery, and inventory flow.

  • Support green-grass accounts, Member-Guest tournaments, on-site events, and promotional programs.

  • Drive seasonal pre-book commitments to support revenue forecasting and inventory planning.

Software/Platforms/Tools:

• CRM and sales pipeline platforms

• Email and phone sales tools

• Google Workspace or similar tools

• Order, inventory, and fulfillment systems

Qualifications:

• Experience in phone sales.

• Experience in retail sales.

• Availability to work US business hours.

• Experience managing customer relationships and following up consistently.

• Ability to prospect, qualify opportunities, manage a pipeline, and close business.

• Strong organization and ability to manage multiple priorities.

• Strong written and spoken English.

• Comfortable working independently and managing an assigned sales territory.

• Golf industry experience is preferred.

• Account management and CRM experience are preferred.

• Experience with green-grass accounts, wholesale relationships, pre-book programs, tournaments, or golf retail is preferred.

Key Outcomes

• Grow the company's green-grass presence within the assigned territory.

• Achieve or exceed revenue goals.

• Maintain accurate CRM records and professional customer communication.

• Build strong customer relationships that support satisfaction, retention, and long-term account growth.

Shift Schedule:

• Monday to Friday, working US business hours. The exact schedule and US time-zone coverage will be agreed upon directly with the client.

• Candidates must be comfortable working afternoon, evening, or late-night hours in South Africa, depending on the assigned US territory.