MEX - Operations Manager (DTC & Retail Distribution)

Job Title: Operations Manager (DTC & Retail Distribution)

Contractor Fee: $3,000 - $3,500/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:

We’re hiring an Operations Manager to support a newly launched consumer brand operating across direct-to-consumer and retail distribution channels. This role sits between sales and operations and owns inventory planning, purchase orders, and product movement across a distributed warehouse network. Strong communication skills and North America time zone alignment are critical for success.

Key Responsibilities:

• Forecast cash flow needs tied to inventory and purchasing

• Issue purchase orders to manufacturers and vendors

• Coordinate shipments between 3PL partners and regional warehouses

• Monitor stock levels across multiple warehouse locations

• Act as the main liaison between sales and operations teams

• Maintain accurate inventory reporting and re-order planning

• Work closely with warehouse partners to prevent stockouts

Software/Platforms/Tools:

• Google Sheets (advanced use)

• Inventory and order management systems

• Slack, Zoom, Email

• Basic financial tracking tools

Qualifications:

• 3–5 years of freelancing experience.

• Excellent written and verbal English communication (C1 or C2 level).

• 4–6+ years of experience in operations, supply chain, or inventory management

• Strong cash flow forecasting and planning skills

• Comfortable coordinating across multiple external partners

• Experience with retail or distributed warehouse networks is a strong plus

• Availability aligned with North American business hours

Shift Schedule:

• Monday to Friday, with some overlap with US business hours, preferred