COL - NetSuite Administrator

Job Title: NetSuite Administrator

Reporting to: Founder / CEO

Location: 100% Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Contractor Fee: $2,850 - $3,250 / month (USD)

Start Date: ASAP

Overview:

Tidal is a Direct Placement Agency that helps job seekers find opportunities for real growth by partnering with stable, responsible businesses experienced in building remote teams. Owned and operated by consumer brand owners and operators, Tidal brings deep offshore team-building experience and works closely with founders to help them scale efficiently by leveraging global talent. This role supports a fast-growing, consumer-focused business as it enters its next phase of financial maturity and strategic planning.

Job Summary:

We are hiring a hands-on NetSuite Administrator focused primarily on inventory accuracy and operational data integrity. This is not a systems architect or ERP developer role. It is an execution-focused position responsible for ensuring NetSuite inventory and transactional data stay aligned with warehouse, 3PL, and finance records.

The right person understands how inventory flows through NetSuite in a DTC environment and can maintain clean records without overcomplicating the system.

Key Responsibilities:

• Manage day-to-day NetSuite inventory operations, including receipts, adjustments, transfer orders, and transaction reviews

• Maintain and update existing items in NetSuite after Finance creates them (SKU attributes, costing updates, location assignments, inventory settings)

• Ensure inbound inventory is properly received and recorded in NetSuite against purchase orders

• Manage inventory transfers between warehouses and 3PL locations

• Perform weekly reconciliation between NetSuite inventory balances and 3PL reports

• Investigate discrepancies and document root causes before escalating when necessary

• Coordinate with the 3PL and internal operations team to resolve inventory mismatches (this role does not own vendor management but facilitates resolution)

• Support purchasing and supply planning workflows by ensuring inventory data is current and accurate

• Work with Finance during month-end to validate inventory balances, adjustments, and COGS impact

• Build and maintain saved searches and basic dashboards to monitor inventory health and exceptions

• Monitor integration logs (including Celigo, if applicable) and flag sync failures or data issues for resolution

• Use Google Sheets or Excel to support reconciliations, reporting, and audit tracking

• Maintain clear documentation of inventory workflows and recurring reconciliation processes

• Keep NetSuite data clean, structured, and audit-ready as transaction volume increases

• Communicate clearly with Operations and Finance to prevent small inventory issues from becoming financial problems

Shift Schedule:

• Monday to Friday, flexible working hours with some overlap required with US business hours.