PHL - Admin & Marketing Operations Virtual Assistant (eCommerce)

Job Title: Admin & Marketing Operations Virtual Assistant (eCommerce)

Contractor Fee: $8/hour (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Part-time (15–20 hours per week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We are hiring an Admin & Marketing Operations Virtual Assistant to support a fast-growing, design-led DTC accessories eCommerce brand. This role is execution-focused and operational, designed to keep day-to-day marketing workflows, creator logistics, and internal coordination running smoothly.

This is not a strategy or ideation role. You will focus on task execution, organization, and accuracy across marketing operations, reporting, and admin support. The ideal candidate is reliable, detail-oriented, and comfortable working through clearly defined tasks and timelines while supporting a creative, fast-moving team.

Key Responsibilities:

• Upload finalized ad creatives into Meta Ads Manager using Kitchn.io, ensuring accuracy and proper organization

• Coordinate product shipments to creators, manage tracking details, timelines, and shipping costs

• Maintain and update content and marketing budget trackers, including invoice inputs and monthly accuracy checks

• Build out email calendar tasks in Asana based on the provided plans and timelines

• Generate and export standardized creative performance reports from Motion on a weekly or bi-weekly basis

• Track key dates for limited drops, product launches, and creative deliverables, serving as a deadline guardrail

• Assist with sourcing potential UGC creators based on predefined criteria and guidelines

Software/Platforms/Tools:

• Meta Ads Manager

• Kitchn.io

• Asana

• Motion

• Google Sheets, Google Drive, and Google Workspace

• Shipping and tracking platforms

Qualifications:

• Excellent written and verbal English communication (C1 or C2 level).

• 2–4+ years of experience as an Admin VA, Marketing VA, or Operations Assistant

• Experience supporting an eCommerce or DTC brand is strongly preferred

• Strong attention to detail and comfort handling repetitive but important tasks

• Reliable, organized, and able to manage deadlines with minimal follow-up

• Comfortable working independently with structured instructions

• Familiarity with marketing workflows, creators, or digital assets is a plus

Shift Schedule:

• Flexible part-time schedule

• Monday to Friday, must have consistent overlap with US Pacific Time (PST) business hours

• Availability during US weekdays is required to support time-sensitive tasks