About the job Forward Deployed Data Analyst
About hireworks
hireworks is building a community of top talent in Bulgaria and unlocking unparalleled access to positions at leading U.S.-based companies. As your employer, hireworks will ensure you have a seamless interview, onboarding, and employee experience—providing ongoing support and resources along the way. Established in 2023, hireworks is forging corp-to-corp relationships with leading U.S. organizations looking to grow their teams with best-in-class talent out of Bulgaria. Working with hireworks means joining a network of peers, mentors, and long-term career opportunities.
About our client
An emerging "Native AI" enterprise operations firm is currently scaling its high-velocity engineering team to pioneer the field of Workflow Intelligence. Operating at the intersection of deep system integration and advanced machine learning, the company builds mission-critical infrastructure that provides organizations with unprecedented visibility into internal processes to optimize human capital and automate complex workstreams. As they approach a major global launch in early 2026, this engineering-heavy startup is seeking founding-level talent dedicated to clean architecture and solving non-trivial technical challenges within a fast-paced, high-ownership environment.
About the Role
We're looking for a Forward Deployed Data Analyst to own this configuration work. You will define and validate productivity, economics, and workflow definitions, and make sure new teams get accurate, useful analytics from day one.
What you'll do
Partner with clients to understand their goals and translate them into a clear implementation plan within Reflow.
Own setup, configuration, and implementation for new customers, and help them reach value quickly.
Ensure customers continue to get value after onboarding by refining configurations, metrics, and reporting.
Work closely with Product and Engineering to identify improvement opportunities and help shape the product roadmap.
Continuously improve implementation and analytics processes to reduce time to value.
Design, validate, and iterate on Reflow data models so metrics and reports remain accurate, useful, and meaningful.
Query and analyze anonymized, aggregated data to improve data design and identify gaps, conflicts, or inconsistencies.
Partner with Customer Success and Product to define how organizations and teams measure their work, then translate that into reliable business intelligence.
About You
Strong SQL and database skills, and you use data to drive and validate configuration decisions.
Rigorous and detail-oriented, with a strong focus on correctness, edge cases, and avoiding conflicts or overlap in data.
Excellent at translating business intent into clear, testable logic and rules.
Comfortable going deep when data models, metrics, or implementation logic become complex.
Strong communication skills, especially in client-facing conversations.
Experience in client-facing roles, ideally in implementation, analytics, solutions, or customer success.
Bonus points
Experience with business intelligence and turning raw, noisy data into clear and actionable metrics.
Familiarity with writing efficient regex-based queries for analytics workflows.
Experience configuring or implementing software for new customers or teams.
Benefits
hireworks is cultivating a growing community of top talent across Colombia, Argentina or Bulgaria. In addition to unlocking access to positions at top tier U.S. based companies, we offer a variety of benefits to enhance your experience:
Competitive Pay – compensation that reflects your experience and accomplishments.
Remote Flexibility – work from anywhere within your local country (Colombia, Argentina or Bulgaria), with the option to use co-working space as available locally.
Paid Time Off – ample vacation days to rest and recharge.
Public Holidays – all local federal holidays are fully paid days off.