SRE (Amdocs)

Job Title: Site Reliability Engineer (SRE Amdocs)

Location Remote

Key Responsibilities

• Design, build, and maintain scalable, reliable, and secure infrastructure across production and staging environments.
• Automate operational tasks and processes using code (Python, Go, Bash, etc.).
• Drive infrastructure as code (IaC) practices using tools like Terraform, Ansible, or similar.
• Monitor, troubleshoot, and improve system availability, latency, and performance.
• Collaborate closely with development, QA, and product teams to design scalable system architecture.
• Conduct root cause analysis (RCA) and postmortems for critical incidents.
• Lead and support CI/CD pipeline development and optimization.
• Manage and scale large, distributed systems in hybrid or cloud-native environments (e.g., AWS, Azure, OpenShift, Kubernetes).
• Improve observability using tools like Prometheus, Grafana, ELK/EFK, or similar.
• Champion SRE best practices: error budgets, SLIs/SLOs/SLAs, chaos engineering, etc.

Required Skills and Qualifications

• 5+ years of experience in SRE, DevOps, or infrastructure engineering roles.
• Strong infrastructure knowledge: networking, Linux internals, containers, load balancers, DNS, storage.
• Proficiency in at least one scripting/programming language: Python, Go, Java, Bash.
• Experience managing platforms at scale (millions of users, hundreds of microservices).
• Hands-on experience with configuration management & IaC tools (Terraform, Ansible, Helm).
• Solid understanding of CI/CD workflows, GitOps practices, and deployment strategies (blue-green, canary).
• Experience working with Amdocs systems and environments (advantage).
• Familiarity with telecom-grade SLA expectations and high-availability architectures.

Preferred Qualifications

• Experience with Amdocs platforms (CES, CRM, BSS/OSS) is a strong plus.
• Cloud certifications (AWS, Azure, GCP) or Kubernetes certifications (CKA/CKAD).
• Experience with service mesh technologies like Istio or Linkerd.
• Background in security practices (secrets management, IAM, auditing, compliance).