Italian-Speaking Customer Service (Hybrid) – Porto, Portugal

Italian-Speaking Customer Service (Hybrid) – Porto, Portugal

Location: Porto, Portugal (Hybrid: 3 days office / 2 days remote)
Start Date: Flexible
Schedule: Monday – Friday

Are you a native Italian speaker looking for a career in customer service within an international environment? Join our dynamic team in Porto and help provide excellent support to our clients while enjoying strong benefits and career growth opportunities.

Key Responsibilities
Provide high-quality customer support in Italian via phone, email, and chat
Assist clients with inquiries, issues, and product/service guidance
Maintain accurate records and manage client communication efficiently
Collaborate with international teams to ensure smooth operations
Contribute to continuous improvement initiatives and customer satisfaction

Requirements
Native or near-native Italian
Good command of English (B2+)
Strong communication, problem-solving, and interpersonal skills
Customer-oriented mindset and attention to detail
Ability to work in a fast-paced, hybrid international environment

Salary & Benefits
Competitive salary (depending on experience)
Private Health Insurance
Life Insurance
Meal Allowance
Hybrid working model: 3 days office / 2 days remote
Opportunity for career growth and international experience

Start your international customer service career in Porto, work in a diverse and multicultural team, and enjoy a supportive work environment with excellent benefits.

Apply now to join us and make an impact!