Remote - German-Speaking Customer Service - Portugal

German-Speaking Customer Service Representative (Fully Remote from Portugal)

Location: Portugal
Work Model: Fully Remote
Language Requirement: German (C1/C2) + English (B2+)
Full-time Position

Looking for a fresh international career opportunity while working comfortably from home in Portugal? Join a fast-growing international company where your German language skills are highly valued and your career growth truly matters.

We are looking for motivated and customer-oriented German-speaking professionals who enjoy helping people, solving problems, and working in a multicultural environment.

What's in it for you?

Competitive salary package
Performance bonus opportunities
Meal allowance
Private health insurance
Fully remote work setup
Paid training from day one
Career growth and internal promotion opportunities
International and supportive team environment
Stable long-term project

Your Responsibilities

Assist German-speaking customers via phone, email, and chat
Provide professional and friendly customer support
Handle customer inquiries and resolve issues efficiently
Maintain high customer satisfaction standards
Work closely with internal teams to ensure smooth communication

What We're Looking For

Fluent German (C1/C2 level)
Good English skills (B2+)
Strong communication and problem-solving abilities
Customer-focused mindset
EU passport or valid Portuguese work authorization preferred
Previous customer service experience is a plus, but not mandatory

Why Portugal?

Enjoy an amazing work-life balance while living in one of Europe's most attractive destinations. Portugal offers great weather, international communities, beautiful beaches, and an affordable lifestyle — now combined with the flexibility of working fully remotely.