Italian-Speaking Contact Centre Agent

Job Title: Italian-Speaking Contact Centre Agent
Location: Malta (On-site)
Start Date: 1 May 2026
Employment Type: Full-time

Job Description

We are currently hiring Italian-speaking Contact Centre Agents to join a dynamic team in Malta. In this role, you will handle customer inquiries, provide high-quality support, and ensure a seamless customer experience.

Requirements

• Italian (C2 level)
• English (C1 level)
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Availability to work on-site

Working Schedule

• Monday to Friday
• 09:00 – 18:30 (8-hour shifts)

Offer

• Competitive salary
• Performance bonus
• Language allowance
• Relocation support

Benefits

• Full training provided
• Health insurance after 6 months
• Career growth opportunities
• Mobile schemes
• Gym packages
• On-site canteen with healthy food options
• Monthly team events
• Free on-site parking
• Staff discounts in 50+ partner businesses