This hotel is being rebranded as Kyoto Marriott Hotel from Heian no Mori Kyoto

Job Summary

*Proficiency in English is a must and conversational Japanese is beneficial

*Must have Japanese citizenship or Eligible 'Work in Japan permit' / COE holder

Be the face of our Hotels as a Guest Service Agent. You will welcome guests with warmth and professionalism, handle check-ins and check-outs efficiently, and address inquiries to ensure a memorable stay. Your role is crucial in creating a seamless experience that reflects our brand's dedication to exceptional service. Your responsibilities include managing room assignments, processing payments, and addressing guest inquiries with professionalism and efficiency. You will coordinate with various departments to fulfill guest requests and resolve any issues promptly, enhancing overall guest satisfaction.