Voice Network Support Executive

What efforts you need to make for this role?

• Perform system monitoring and health checking, frontline technical support in Data Center. Perform system installation/maintenance and backup/restoration
• Perform routine voice service provisioning, trouble ticket handling, fault reporting and quality control on integrated voice network
• Co-work with other teams to perform incident/problem management on different connectivity service
• Perform test plan and provide support on user acceptance testing and system implementation
• Assist Network Engineers on general support of voice network operation

Let's check if you are /have

• DSE above with 1 year relevant experience
• Holder of Diploma or above in Computer Networking / Telecommunications or related disciplines without relevant experience will also be considered
• Basic knowledge in LINUX command is preferred
• Enthusiastic, good interpersonal skill and be a good team player
• Able to work independently and under pressure
• Shift duty 7x24 is required with allowance provided