General Manager - Food & Nutrition

We are seeking an experienced Senior Area General Manager - Food to lead daily operations for a food team at a Hospital located in Washington, DC.

If you have extensive experience in a healthcare environment - you are encouraged to apply now!

This is a 900-bed hospital where the GM will lead the entire Food & Nutrition operations including patient meal services, retail, doctors lounge and catering.

Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role. A true commitment to Nursing Relationships and the Patient Experience is needed. Staff development, engagement, and understanding of regulatory compliance in DC a plus.

We are looking for candidates who will:

• Have oversight of day-to-day operations.
• Deliver high quality food service.
• Achieve company and client financial targets and goals.
• Develop and maintain client and customer relationships.
• Develop strategic plans.
• Create a positive environment.
• Ensure Sodexo Standards are met.

The ideal candidate:

• Has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• Has General Manager Food & Nutrition leadership experience in a healthcare environment.
• Has experience managing in a union environment.
• Has outstanding client relationship skills and strong financial acumen.
• Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

Position Summary

• Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.
• Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.

Key Duties

• Directs all contract services.
• Oversees management/administrative team who are responsible for special functions, cash control and payroll.
• Customer and client satisfaction
• Drives growth
• Financial management

Basic Qualifications & Requirements

• Basic Education Requirement - Bachelors Degree or equivalent experience
• Basic Management Experience - 5 years
• Basic Functional Experience - 5 years

MUST HAVE

• Bachelors Degree or equivalent experience
• 5 years of Functional & Management experience.
• Experience in food service management.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Experience managing in a union environment.
• Experience in a hospital with a 500 bed minimum
• Experience in client relationship and strong financial acumen.
• Experience in managing team who are responsible for special functions, cash control and payroll.
• Experience in Financial management.
• Experience in Delivering high quality food service.
• Employees who work at MedStar Washington Hospital Center are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.