About the job Technical Support Representative
Overview
We are currently hiring motivated individuals for a Remote Technical Support Representative position. In this role, you will assist clients with travel-related inquiries, booking support, reservation coordination, and issue resolution.
No prior travel industry experience is required. Training and ongoing support are provided.
What Youll Do
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Respond to client inquiries via phone, email, and online platforms
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Assist with travel bookings, reservations, confirmations, and updates
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Research and compare travel options using approved systems
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Troubleshoot booking issues and resolve service concerns
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Maintain accurate records and documentation
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Support clients with itinerary details and travel information
What Were Looking For
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Strong communication and customer service skills
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Detail-oriented and organized
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Comfortable working independently in a remote environment
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Basic computer skills and reliable internet access
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At least 18 years old
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Legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain
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English proficiency
What We Offer
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100% Remote position
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Flexible scheduling
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Training provided
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Incentive programs and travel-related perks
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Growth opportunities