Virtual Client Onboarding Specialist

Role Overview

We are seeking motivated, detail-oriented individuals to join our team as Virtual Client Onboarding Specialist. In this fully remote role, you will guide new clients through the setup and coordination travel process, ensuring a seamless and personalized experience from start to finish.

This position is perfect for people who enjoy helping others, managing multiple tasks, and delivering outstanding service in a remote setting. No prior experience is required we provide comprehensive training and ongoing support to help you succeed.

Key Responsibilities

• Assist clients with onboarding and organizing personalized travel  plans

• Research, compare, and confirm arrangements using approved systems

• Provide accurate information and thoughtful recommendations based on client preferences and budgets

• Communicate professionally via email, phone, and messaging platforms

• Manage updates, changes, and client service inquiries promptly

• Maintain organized and accurate client records and documentation

• Participate in training sessions, team meetings, and ongoing professional development

Qualifications

• Strong written and verbal communication skills

• Customer-focused with attention to detail and solid organizational abilities

• Comfortable working independently in a remote environment

• Basic computer proficiency and reliable internet access

• Must be at least 18 years old

• Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

What We Offer

• 100% remote position with flexible scheduling

• Comprehensive training — no prior experience required

• Supportive and collaborative team environment

• Performance-based incentives and special perks