Virtual Customer Care Travel Advisor

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team as a Virtual Customer Care Travel Advisor. In this role, you will assist clients with travel planning, booking coordination, reservation updates, and customer support to ensure a seamless and enjoyable travel experience.

This is a fully remote opportunity ideal for individuals who enjoy helping others, communicating professionally, and working independently. No prior travel industry experience is required — comprehensive training and certification are provided.

Key Responsibilities

• Assist clients with vacation planning, reservations, and trip logistics

• Provide travel guidance, recommendations, and booking support

• Manage confirmations, changes, and service-related inquiries

• Maintain accurate client records 

• Communicate via phone, email, and online platforms

• Participate in ongoing training and team meetings

Qualifications

• Strong customer service and communication skills

• Passion for travel and helping others

• Detail-oriented with strong organizational abilities

• Comfortable working independently in a virtual environment

• Basic computer proficiency and reliable internet access

• Must be at least 18 years of age

• Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

• English communication proficiency

What We Offer

• 100% remote position

• Flexible scheduling

• Training and professional development

• Travel discounts and industry perks

• Incentive programs and advancement opportunities