Travel Program Advisor

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently welcoming new team members to join us as a Travel Program Advisor in a fully remote capacity. In this role, you'll support clients by helping them navigate travel options, explore destination opportunities, and coordinate trip arrangements that match their goals and schedules.

This position is a strong fit for individuals who enjoy working with people, learning about destinations, and assisting with planning experiences from start to finish. Whether clients are preparing for a resort stay, cruise vacation, or guided tour abroad, you'll help ensure their plans come together smoothly. 

Responsibilities in This Role

• Assist clients in reviewing travel programs such as vacation packages, cruises, and guided itineraries
• Research destinations and travel components based on client interests and timelines
• Provide clear guidance to help clients compare available options
• Communicate with clients through phone, email, and online messaging platforms
• Coordinate booking requests using approved travel partner systems
• Monitor itinerary progress and support reservation updates when needed
• Stay current with supplier promotions, destination news, and seasonal travel opportunities
• Maintain accurate client notes and trip documentation

Preferred Qualifications

• Interest in remote advisory, coordination, or customer support roles
• Strong communication and organizational abilities
• Comfortable managing responsibilities independently from a home-based workspace
• Familiarity with computers and online tools
• Reliable high-speed internet connection required
• Must be 18 years of age or older
• Must reside in the US, UK, Mexico, Australia and another approved regions
• No prior travel experience required onboarding resources provided

What This Opportunity Includes

• Flexible remote work environment
• Step-by-step onboarding with ongoing mentorship
• Access to travel planning platforms and supplier resources
• Eligibility for travel-related incentives and industry discounts
• Opportunities for long-term growth within a supportive team structure