Detail-oriented and reliable professional with experience in system monitoring and administrative operations using Microsoft Office 365. Skilled identifying and reporting issues, maintaining accurate records, and supporting daily office operations. Known for strong organizational abilities, proactive communication, and the capability to ensure systems and workflows run smoothly.

Responsibilities

• Monitor system activity of users assure compliance
• Identify, log, and escalate system alerts or issues
• Maintain accurate operational and activity reports
• Assist with administrative and documentation tasks
• Coordinate with teams to ensure timely issue resolution
• Maintain organized system records and reports

Requirements

• System Monitoring: Monitoring system dashboards, tracking alerts, identifying irregular activity, and reporting issues promptly.
• Microsoft Office 365: Proficient in Excel, Word, Outlook, PowerPoint and Teams
• Reporting & Documentation: Preparing daily and weekly operational reports and maintaining system logs.
• Email & Calendar Coordination: Managing communication, scheduling meetings, and maintaining organized records.
• Data Management: Accurate data entry, spreadsheet tracking, and database maintenance.
• Team Coordination: Communicating system updates and coordinating with technical teams when issues arise.

Tools & Platforms:

• Microsoft Office 365 (Excel, Word, Outlook, PowerPoint, Teams)
• System monitoring dashboards
• Basic CRM systems and reporting tools (Plus Point)

Other Details

• Job Timings: On-site evening night shift following US EST
• Office location: Off to Shahrah-e-Faisal, PECHS, Karachi