E-commerce Marketplace Specialist (Amazon / eBay / Walmart) (ZR-746)
Job Description:
We are looking for an experienced E-commerce Marketplace Specialist to manage and maintain marketplace operations across Amazon, eBay, and Walmart. The ideal candidate should have hands-on experience with Seller Central, account health management, listing optimization, customer returns, and reporting.
Key Responsibilities:
- Create, maintain, and organize Google Sheets for daily records, reporting, and tracking.
- Monitor and maintain account health across Amazon, eBay, and Walmart, ensuring compliance with marketplace policies.
- Resolve account and listing issues by contacting Seller Support via calls or opening support tickets.
- Create and track removal orders.
- Manage customer returns and reimbursement claims.
- Manage the product catalog, including creating, updating, and optimizing listings.
- Use AI tools to speed up daily tasks such as listing content, research, and reporting.
Required Skills and Qualifications:
- 3+ years of hands-on experience with Amazon Seller Central.
- Experience with eBay and Walmart Seller Center is required.
- Strong command of Google Sheets (formulas, data organization, and record keeping).
- Solid understanding of account health metrics and policy compliance.
- Expertise in listing creation and optimization (titles, bullet points, keywords, images, and variations).
- Practical knowledge of AI tools (such as ChatGPT, Claude, or similar) and how to apply them to e-commerce work.
- Fast and efficient, able to handle a high volume of tasks in a fast-paced environment while maintaining accuracy.
- Good communication skills for handling Seller Support and resolving cases.
- Detail-oriented, organized, and able to work independently.
- Experience managing PPC campaigns, including Sponsored Products, Sponsored Brands, keyword research, and bid management
Other Details:
- Job Timings: (6:30 pm till 3:30 am PKT)
- Office location: Off Shahrah-e-Faisal, PECHS, Karachi.
Required Skills:
Good Communication Skills Data Support AI Organization Operations Google Sheets Returns Compliance Metrics E-commerce Campaigns Optimization Communication Skills Records Research Communication Management