We are seeking a proactive and detail-oriented Virtual Assistant to support invoicing, customer engagement, and payment follow-ups. The ideal candidate will maintain strong client relationships while ensuring timely collection of dues. This role requires persistence, organizational skills, and the ability to manage customer records effectively using CRM systems.

Must Haves

• Proven experience in invoicing, accounts receivable, or customer follow-ups.
• Strong communication and relationship management skills.
• Persistent, results-driven approach to recovering outstanding dues.
• Proficiency with CRM systems and office tools (MS Office / Google Workspace).
• Highly organized with the ability to prioritize and manage multiple tasks.

Preferred Experience

• Prior experience in printing, signage, or service-based industries.
• 2-3 years of experience in a customer-facing, finance, or administrative support role.

Responsibilities

• Prepare and send invoices to customers via email.
• Conduct regular follow-ups on outstanding payments to ensure timely collections.
• Manage and maintain professional communication with customers.
• Track overdue accounts and provide regular status updates.
• Maintain accurate and updated customer records in the CRM system.
• Send bulk email reminders and updates to customers when required.
• Generate reports on invoices, payments, and collection progress.

Other Details

• Job Timings: Onsite, evening night shift following US EST.
• Office Location: Off Shahrah-e-Faisal, PECHS, Karachi